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thecheesecakefactory Support Ticket - Oklahoma City, Oklahoma - Terrible experience

thecheesecakefactory Support Ticket - Oklahoma City, Oklahoma

Terrible experience

Created By: catd's Picture catd Last Reply: catd's Picture catd
Priority Level: [High] Status: [Open]
Created: 8 years ago Last Updated: 8 years ago
Department: N/A Replies: 0

Taken to a nasty table, walked all the way around the resturant instead of returning the way we were taken. A waiter who delivered the wrong drink, then served the replacement from another table. Also not bothering to come back in a timely manner to check on the acceptability of the order. Allowing the drinks that were served to sit empty until the end of the meal. Receiving the wrong kind of cheesecake upon a return visit which I purchased to go so that the error was not discovered until I had returned home which is approx. 100 mi. south. of the resturant. So you didn't get it wrong once but twice. My server was Cody H. Ticket #0145, merchant # 6709781172, second ticket #0343.


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