thecheesecakefactory Consumer Complaints All Reviews

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thecheesecakefactory Reviews

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  • Service Poor

    Responding to *Special Invitation* - Survey Code 1002-20011-18031. Took Boss to lunch at Cheesecake Factory in Palm Desert, Ca. Made lunch of several appetizers. Excellent small pizzas! O.K. Boston salad. So-So clam chowder. We never received the house bread after asking a couple of times. Ordered coffee, but no offers of seconds. Received salad within 20 minutes, but took 1 1/2 hours for hot items. Was a long time for luncheon! Don't know why it took our server so long to respond when the other waiters were able to take care of the little things such as no sugars, salt/pepper, or... More...
    (Restaurants, Fast Food, Coffee)
    ktn123's Picture   ktn123    0 Comments   Comments
  • To Manager

    On Friday the 15,we went to dinner a party of 20,the wait time was ok, when Martha took our order, I told her it will be Seprate cks plz,she only did 2 separate cks,,I did not like it ,we were more,,,,so we had to do the Math,,plus it was our first visit there,plus when the meal came out, the food was felt like she was rushing us to eat,,she will come and say "can i take your plate" my hubby was taking a break of eating,I felt, if she was rushing us to eat and leave. I did not enjoy my dinner.. More...
    Trinidad's Picture   Trinidad    0 Comments   Comments


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