thecheesecakefactory Consumer Complaints All Reviews

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thecheesecakefactory Reviews

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  • Terrible



    I've eaten at this resturant many times always having a pleasant experience. That is until today. It started with being shown to a table that was filthy, after being marched completely around the resturant I was made to wait while 2 other parties were seated first. When finally seated the waiter brought me the wrong drink. I ordered unsweet tea no lemon, I got lemon. When the new drink was finally brought the waiter served it from the next table. I then had to wait another 5 min. to get a sweetner. The meal was almost complete before the waiter returned to check if the meal was... More...
    (Restaurants, Fast Food, Coffee)
    catd's Picture   catd    0 Comments   Comments
  • take home menu



    my husband and i usually order chinese chicken salad to go for lunch. we usually order the large salad and there is about a tablespoon or so of chicken in it. today we ordered a lunch order which is smaller but the chicken in it was about a teaspoons worth. the lunch portion of this salad costs $9.95. i just want to get my money back and some kind of an answer as how everyone puts up with this. this is not the only 3 times this has happened to us i have complained about this a couple of years ago and they gave me a free salad. i am not looking for a free salad later, i want my lunch when i... More...
    (Airline)
    noorani's Picture   noorani    0 Comments   Comments
  • service



    my husband and i dined in your restraunt 10/05 for lunch the worst service we ever had the server was christine i was so pissed off the fact we ordred appetisers and we had to ask for bread but never got clean bread plates so had used our napkins to put our bread on never really came back to check on us we tried to get her attention but seemed to ignore us she was busy talking with other employeees i guess that was more important we were very disapponited since it was our first visit More...
    (Airline)
    moonyu60's Picture   moonyu60    0 Comments   Comments
  • what happened?



    we always heard good things about this restaurant... last nite was are first time dining there...we were disappointed with the service ....it took ten mins after we were seated,to be greeted,then another ten mins for drinks to be brough out...dirty plate were left on the table... took 20 mins after finshing dinner to order and receive are dessert.Not only that there were customers waitin` to be seat that were leaning over are booth,witch made us feel uncomfortable, not to mention they were picking at them selfs,whitch made a less desireable experience...IM a server in the restaurant buzz, i... More...
    (Airline)
    melikefood's Picture   melikefood    0 Comments   Comments


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